Terms of Service

Acceptance of Terms

Welcome to Zoë Life! By downloading, accessing, or using our mobile application and services ("Service"), you agree to be bound by these Terms of Service ("Terms").

These Terms constitute a legally binding agreement between you and Zoë Life. If you do not agree to these Terms, please do not use our Service.

Eligibility

To use Zoë Life, you must:

• Be at least 13 years of age (or the minimum age in your jurisdiction)
• If under 18, have permission from a parent or legal guardian
• Provide accurate and complete registration information
• Not be prohibited from using the Service under applicable laws

We reserve the right to refuse service, terminate accounts, or remove content at our discretion.

Your Account

Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access

Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and complete.

Account Deletion

You may delete your account at any time through the app settings. Upon deletion, we will remove your personal data in accordance with our Privacy Policy.

Our Services

Zoë Life provides:

• Cycle Tracking: Tools to log and monitor your menstrual cycle
• Phase Insights: Information about your current cycle phase
• Personalized Guidance: Nutrition, exercise, and lifestyle recommendations
• Ask Zoë AI: An AI-powered assistant for health questions
• Symptom & Mood Tracking: Daily logging capabilities
• Health Reports: Summaries you can share with healthcare providers

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice when possible.

Medical Disclaimer

Important Limitations

• Not for Medical Decisions: Do not use Zoë Life to make medical decisions without consulting a healthcare professional
• Not a Contraceptive: Zoë Life is NOT intended for use as a contraceptive or fertility method
• Not for Emergencies: If you experience a medical emergency, contact emergency services immediately
• AI Limitations: Ask Zoë provides general wellness information only and may not always be accurate

When to Seek Professional Help

Please consult a healthcare provider for:

• Irregular or missed periods
• Severe pain or unusual symptoms
• Fertility planning or contraception
• Concerns about hormonal health conditions
• Any other medical concerns

Acceptable Use

You agree NOT to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Reverse engineer, decompile, or disassemble the app
• Create derivative works based on the Service
• Share your account credentials with others
• Use the Service to harm, harass, or discriminate against others
• Submit false or misleading information
• Use automated systems (bots) to access the Service

Violation of these rules may result in immediate termination of your account.

Intellectual Property

Our Content

The Zoë Life app, including its design, features, content, graphics, and code, is owned by Zoë Life and protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of the health data and personal information you provide. By using the Service, you grant us a limited license to use this data solely to provide and improve the Service for you.

Feedback

Any feedback, suggestions, or ideas you submit may be used by us without obligation to you.

Termination

By You

You may stop using the Service and delete your account at any time.

By Us

We may suspend or terminate your access if you:

• Violate these Terms
• Engage in fraudulent or illegal activities
• Create risk or legal exposure for us

We will provide reasonable notice when possible, except in cases requiring immediate action.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive will remain in effect.

Limitation of Liability

Service Provided "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation

To the maximum extent permitted by law, Zoë Life and its affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or goodwill
• Any damages arising from your use of or inability to use the Service
• Any health outcomes or decisions made based on the Service

Our total liability shall not exceed the amount you paid us (if any) in the twelve months preceding the claim.

Changes to Terms

We may update these Terms from time to time. When we make significant changes:

• We will notify you via email or in-app notification
• The "Last Updated" date will be revised
• Continued use after changes constitutes acceptance

If you disagree with changes, you should stop using the Service and delete your account.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Zoë Life operates, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through good-faith negotiation first, and if necessary, through binding arbitration or courts of competent jurisdiction.

Contact Us

If you have questions about these Terms, please contact us:

• Email: legal@zoelife.app
• General Support: support@zoelife.app