Frequently Asked Questions

Zoë Life is a comprehensive hormonal health companion app designed specifically for women. Unlike traditional period trackers, Zoë Life helps you actively optimise your wellbeing by providing phase-specific guidance for nutrition, exercise, and lifestyle.

Our AI-powered assistant, Zoë, understands your unique cycle and provides personalised recommendations 24/7.

Zoë Life offers a free tier with core cycle tracking features. Premium features including unlimited Ask Zoë conversations, advanced analytics, and detailed health reports are available with a subscription.

Zoë Life is available on:

• iOS - iPhone and iPad (iOS 14+)
• Android - Phones and tablets (Android 8+)

Your data syncs seamlessly across all your devices when you're logged in with the same account.

While most period trackers simply record when your period happens, Zoë Life takes a holistic approach:

• Phase-based guidance - Daily tips tailored to your current cycle phase
• AI-powered support - Ask Zoë anything about your health 24/7
• Actionable insights - Specific nutrition, exercise, and lifestyle recommendations
• Life stage support - Guidance from puberty through perimenopause
• Healthcare reports - Generate summaries to share with your doctor

Your menstrual cycle consists of four distinct phases, each with unique hormonal patterns:

• Menstrual (Days 1-5) - Your period; a time for rest and reflection
• Follicular (Days 6-14) - Energy rises; great for new projects and socialising
• Ovulation (Days 15-17) - Peak energy and confidence; ideal for important conversations
• Luteal (Days 18-28) - Energy winds down; focus on completing tasks and self-care

Zoë Life tailors all guidance to your current phase automatically.

Logging your period is simple:

• Tap the cycle ring on your home screen
• Select "Log Period" and choose the start date
• When your period ends, tap again to mark the end date

The more consistently you log, the more accurate your predictions become!

Zoë Life is designed to work with irregular cycles too. Our algorithms adapt to your unique patterns over time. Here's how to get the best experience:

• Log your period as accurately as possible each month
• Track symptoms and moods daily for better insights
• After 3+ cycles, predictions become more accurate
• If your cycle is consistently irregular, Ask Zoë for personalised advice

Remember: irregular cycles are common and can be influenced by stress, diet, sleep, and other factors.

Absolutely! Zoë Life makes it easy to track how you're feeling:

• Daily check-ins - Quick mood and energy logging
• Symptom tracking - Log headaches, cramps, bloating, and more
• Pattern recognition - See trends across your cycle
• Doctor reports - Export symptom history for healthcare visits

Ask Zoë is your personal AI health companion. She's available 24/7 to answer questions about your cycle, symptoms, nutrition, exercise, and overall wellbeing.

Zoë understands your current cycle phase and provides personalised, context-aware responses.

Zoë can help with a wide range of topics:

• "Why am I so tired today?"
• "What foods should I eat during my period?"
• "Best workouts for my follicular phase"
• "How can I reduce PMS symptoms?"
• "Why do I feel anxious before my period?"
• "Tips for better sleep during my luteal phase"

No. Ask Zoë provides educational health information and lifestyle guidance, but she is not a medical professional and cannot:

• Diagnose medical conditions
• Prescribe medications or treatments
• Replace consultations with healthcare providers

If you have concerns about your health, please consult with a qualified healthcare professional. Zoë can help you prepare for those conversations with symptom summaries and questions to ask.

Yes, absolutely. Your conversations with Zoë are:

• Encrypted - All data is encrypted in transit and at rest
• Private - Never shared with third parties
• Deletable - You can delete your chat history anytime

Read our Privacy Policy for complete details.

To reset your password:

• Go to the login screen
• Tap "Forgot Password?"
• Enter your email address
• Check your inbox for a reset link
• Click the link and create a new password

If you don't receive the email, check your spam folder or contact support.

Yes! To change your email:

• Go to Profile → Settings
• Tap on your email address
• Enter your new email and current password
• Verify the new email address via the confirmation link

We're sorry to see you go! To delete your account:

• Go to Profile → Settings → Delete Account
• Confirm your decision
• All your data will be permanently deleted within 30 days

Note: This action cannot be undone. Consider downloading your data first if you want to keep a copy.

Your privacy is our top priority. We protect your data with:

• End-to-end encryption for sensitive health data
• Secure cloud storage with industry-standard protocols
• No third-party sharing without explicit consent
• Regular security audits and updates

Read our full Privacy Policy for more details.

Absolutely not. We never sell, rent, or trade your personal health data to anyone. Your cycle data, symptoms, and conversations with Zoë are yours alone.

We use aggregated, anonymised data only to improve our algorithms and never in a way that could identify you personally.

Yes! You have full control over your data:

• Download: Go to Profile → Settings → Download My Data to export everything
• Delete: You can delete individual entries, chat history, or your entire account

We comply with GDPR and similar data protection regulations worldwide.