How can we help you?

Find guides, tutorials, and answers to get the most out of your Zoë Life experience.

Getting Started

Getting started with Zoë Life is quick and easy:

  • 1Download the app from the App Store (iOS) or Google Play (Android)
  • 2Open Zoë Life and tap "Create Account"
  • 3Sign up using your email address, or continue with Google or Apple for faster setup
  • 4Verify your email by clicking the link we send you
  • 5Complete your profile to personalise your experience
  • 💡 Tip: Using Google or Apple sign-in is the fastest way to get started and keeps your account secure!

    Your profile helps Zoë Life provide personalised guidance. Here's what to set up:

    • Date of birth — Helps us tailor advice to your life stage
    • Average cycle length — Enter your typical cycle length (most people are between 24-35 days)
    • Last period start date — This helps us predict your current cycle phase
    • Life stage — Select where you are in your hormonal journey
    • Health goals — Tell us what you want to focus on (energy, mood, fitness, etc.)

    Don't worry if you're not sure about everything — you can always update your profile later in Settings.

    Your home dashboard is designed to give you everything you need at a glance:

    • Cycle Ring — The colourful ring shows your current cycle day and phase. Each colour represents a different phase (red = menstrual, teal = follicular, purple = ovulation, amber = luteal)
    • Today's Insights — Personalised cards with nutrition, movement, and wellness tips for your current phase
    • Quick Check-in — Log how you're feeling with just a tap
    • Ask Zoë — Your AI companion is always ready to help
    💡 Tip: Tap the cycle ring to see more details about your current phase and what to expect!

    Zoë Life supports you through every stage of your hormonal journey:

    • Teen/Puberty — Just starting your period? We'll help you understand what's happening and build healthy habits from the start
    • Regular Cycling — For those with established menstrual cycles who want to optimise their health
    • Trying to Conceive — Focused guidance on fertility awareness and conception
    • Pregnant — Support throughout your pregnancy journey
    • Postpartum — Guidance for recovery and hormonal changes after birth
    • Perimenopause — Navigate the transition with confidence
    • Menopause — Thrive in this new chapter of life

    You can change your life stage anytime in Profile → Settings → Life Stage.

    Cycle Tracking

    Accurate period logging helps Zoë Life predict your cycle and provide better guidance:

  • 1Tap the cycle ring on your home screen
  • 2Select "Log Period" from the options
  • 3Choose the start date — the first day of bleeding
  • 4Log flow intensity (optional) — light, medium, or heavy
  • 5Mark when it ends — tap again when your period finishes
  • 💡 Tip: Day 1 of your cycle is the first day of your period (proper bleeding, not spotting). Consistent logging improves prediction accuracy!

    Your menstrual cycle has four distinct phases, each with unique characteristics:

    • 🔴 Menstrual Phase (Days 1-5)
      Your period. Hormone levels are low. This is your body's "inner winter" — a time for rest, reflection, and gentle self-care. Listen to your body and don't push too hard.
    • 🟢 Follicular Phase (Days 6-14)
      Energy rises as oestrogen increases. Your "inner spring" — great for starting new projects, trying new workouts, and being social. You may feel more creative and optimistic.
    • 🟣 Ovulation Phase (Days 15-17)
      Peak energy and confidence! Your "inner summer" — ideal for important meetings, challenging workouts, and connecting with others. You're at your most fertile during this time.
    • 🟠 Luteal Phase (Days 18-28)
      Energy gradually decreases. Your "inner autumn" — focus on completing tasks, meal prepping, and winding down. Some may experience PMS symptoms in the late luteal phase.

    Zoë Life automatically shows you which phase you're in and gives you tailored advice!

    Regular symptom and mood tracking helps you understand your unique patterns:

    • Daily check-in — Rate your overall energy and mood with a quick tap
    • Physical symptoms — Track cramps, headaches, bloating, breast tenderness, fatigue, and more
    • Emotional symptoms — Log anxiety, irritability, mood swings, or feeling low
    • Other factors — Sleep quality, stress levels, and exercise

    Over time, you'll see patterns emerge — like always getting headaches on day 22, or feeling your best around ovulation. This knowledge is power!

    💡 Tip: Try to log at the same time each day (like before bed) for the most consistent data.

    Zoë Life uses your logged data to predict future cycles:

    • Next period prediction — See when your next period is expected to start
    • Fertile window — If relevant to your life stage, we'll highlight your most fertile days
    • PMS alert — Get a heads-up when you're entering the late luteal phase
    • Cycle length trends — Track if your cycles are getting longer, shorter, or staying consistent

    Predictions improve with each cycle you log. After 3+ cycles, accuracy increases significantly.

    Note: Predictions are estimates based on your data. They should not be used as a sole method of contraception.

    Ask Zoë AI

    Ask Zoë is your personal AI health companion, available 24/7:

    • Contextually aware — Zoë knows your current cycle phase and tailors responses accordingly
    • Evidence-based — Responses are grounded in scientific research on hormonal health
    • Conversational — Chat naturally, like you would with a knowledgeable friend
    • Private — Your conversations are encrypted and never shared

    Simply tap the "Ask Zoë" card on your home screen or navigate to the Chat tab to start a conversation.

    Zoë can help with a wide range of topics:

    • Cycle questions — "Why am I so tired today?" "Is it normal to feel anxious before my period?"
    • Nutrition advice — "What foods help with cramps?" "What should I eat during my follicular phase?"
    • Exercise guidance — "What's the best workout for today?" "Should I do HIIT during my period?"
    • Symptom support — "How can I reduce bloating?" "Tips for better sleep during my luteal phase"
    • General wellness — "How does stress affect my cycle?" "What supplements support hormonal health?"
    💡 Example prompts to try:
    • "I'm on day 3 of my period and have bad cramps. Help!"
    • "Give me a meal plan for my follicular phase"
    • "Why do I crave chocolate before my period?"

    It's important to understand what Zoë can and cannot do:

    ✅ Zoë CAN:

    • Provide educational information about hormonal health
    • Offer lifestyle, nutrition, and wellness suggestions
    • Help you understand your symptoms in context
    • Suggest questions to ask your healthcare provider

    ❌ Zoë CANNOT:

    • Diagnose medical conditions
    • Prescribe medications or treatments
    • Replace professional medical advice
    • Provide emergency health guidance

    Always consult a healthcare professional for persistent symptoms, severe pain, significant cycle changes, or any health concerns.

    You have full control over your conversation history with Zoë:

    • View past conversations — Access your chat history anytime from the Chat tab
    • Start fresh — Tap "New Chat" to begin a new conversation
    • Delete conversations — Swipe left on any conversation to delete it
    • Clear all history — Go to Profile → Settings → Clear Chat History

    Deleted conversations cannot be recovered, so make sure you want to remove them permanently.

    Account & Settings

    Keep your profile up-to-date for the best experience:

  • 1Go to the Profile tab
  • 2Tap Edit Profile
  • 3Update your information (name, photo, date of birth)
  • 4Tap Save to confirm changes
  • You can also update your cycle settings, life stage, and health goals from the Profile section.

    To change your password:

  • 1Go to Profile → Settings
  • 2Tap Change Password
  • 3Enter your current password
  • 4Enter and confirm your new password
  • 5Tap Update Password
  • Forgot your password? On the login screen, tap "Forgot Password?" and we'll send you a reset link.

    🔒 Security tip: Use a unique password with at least 8 characters, including numbers and symbols.

    Customise which notifications you receive:

  • 1Go to Profile → Settings → Notifications
  • 2Toggle notifications on/off for each category
  • Available notification types:

    • Period reminders — Get notified before your predicted period
    • Daily check-in — Reminder to log your mood and symptoms
    • Phase transitions — Know when you're entering a new cycle phase
    • Fertile window — Alerts during your fertile days (if enabled)
    • Tips & insights — Daily wellness recommendations

    We're sorry to see you go. To delete your account:

  • 1Go to Profile → Settings
  • 2Scroll down and tap Delete Account
  • 3Read the information about what will be deleted
  • 4Enter your password to confirm
  • 5Tap Delete My Account
  • ⚠️ Warning: This action is permanent and cannot be undone. All your data — including cycle history, symptoms, and chat history — will be permanently deleted within 30 days.

    Consider downloading your data first if you want to keep a copy.

    Daily Tips & Guidance

    Zoë Life provides daily tips tailored to your current cycle phase:

    • Automatic detection — Based on your logged data, we know which phase you're in
    • Four categories — Nourish (nutrition), Move (exercise), Feel (emotional wellness), and Live (lifestyle)
    • Daily refresh — New tips every day to keep things fresh and actionable
    • Science-backed — All recommendations are based on research about hormonal health

    Find your daily tips on the home screen under "Today's Insights" or visit the Tips tab for the full collection.

    Your nutritional needs change throughout your cycle. Here's what we recommend:

    • Menstrual phase: Iron-rich foods (spinach, red meat, lentils), warming foods, dark chocolate, herbal teas
    • Follicular phase: Light, fresh foods, fermented foods, lean proteins, sprouted grains
    • Ovulation phase: Raw vegetables, antioxidant-rich fruits, lighter meals, fibre-rich foods
    • Luteal phase: Complex carbs, magnesium-rich foods, B-vitamin foods, healthy fats
    💡 Pro tip: Ask Zoë for specific meal ideas or recipes tailored to your current phase!

    Work with your body, not against it, by matching exercise to your cycle:

    • Menstrual phase: Rest, gentle yoga, stretching, light walks — honour your body's need to recover
    • Follicular phase: Try new workouts! Great for cardio, dance, HIIT, strength training — energy is rising
    • Ovulation phase: Peak performance time! High-intensity workouts, competitions, PR attempts, group classes
    • Luteal phase: Moderate exercise, strength training (early), then tapering to pilates, swimming, yoga (late)

    Listen to your body — these are guidelines, not rules. Some days you'll feel different than expected, and that's okay!

    Self-care looks different in each phase of your cycle:

    • Menstrual phase: Extra sleep, warm baths, journaling, saying no to extra commitments, cosy nights in
    • Follicular phase: Start new projects, socialise, try new experiences, set goals, brainstorm
    • Ovulation phase: Schedule important conversations, date nights, networking, presentations
    • Luteal phase: Batch cooking, organising, completing tasks, solo activities, winding down
    🧘 Remember: Self-care isn't selfish — it's essential. Working with your cycle instead of against it can transform your energy, mood, and productivity.

    Privacy & Security

    Your health data is sensitive, and we treat it with the utmost care:

    • Encryption — All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
    • Secure storage — Data is stored in secure, certified cloud infrastructure
    • Access controls — Strict internal policies limit who can access data
    • No selling — We never sell your personal data to third parties
    • Minimal collection — We only collect data necessary for the app to function

    Read our full Privacy Policy for complete details.

    You have the right to access all your data. To download:

  • 1Go to Profile → Settings
  • 2Tap Download My Data
  • 3Choose the data types you want (cycle data, symptoms, chat history)
  • 4Tap Request Download
  • 5You'll receive an email with a download link within 24 hours
  • Your data will be provided in a portable format (JSON/CSV) that you can import into other apps or keep for your records.

    Our Privacy Policy explains in detail:

    • What data we collect and why
    • How we use your information
    • Who we share data with (spoiler: almost nobody)
    • Your rights regarding your data
    • How to contact us with privacy questions

    Read our full Privacy Policy →

    Our Terms of Service outline:

    • Rules for using Zoë Life
    • Our responsibilities to you
    • Important disclaimers (we're not medical professionals!)
    • Subscription and billing terms
    • How we handle disputes

    Read our full Terms of Service →

    Still have questions?

    We're here to help! Check out our FAQ or reach out directly.